Privacy Policy

The Illuminator, Canada ( the developer of eGuru is committed to protecting the privacy of their customers. We do not automatically gather any personal information such as your name, phone number, email, or address. This information is only obtained if you supply it voluntarily. Any personal information you voluntarily provide us with will be used to help with your recovery, for example, sending you reminders. You will be able to control these reminders. We will not disclose this information to anyone outside of Illuminator Canada. We do not sell personal information to third parties. If you have any questions about this policy, please contact us at +1 (866) 613-1236 / +1 (786) 671-1185 or by e-mail at

eGuru Privacy Policy

Illuminator Canada is committed to protecting and respecting your privacy in connection with your use of our eGuru. This privacy policy is intended to outline how we handle any personal information we collect from you, or that you provide to us, in connection with eGuru. Please read the following carefully to understand our practices regarding your personal information and how we will collect, use and disclose your personal information. This privacy policy forms a part of and is incorporated into the Terms of Use for eGuru. The Illuminator Canada reserves the right to change or update this privacy policy and will notify users by posting any updates. Any changes or updates will be effective immediately upon posting to Your continued use of eGuru constitutes your agreement to abide by the privacy policy as changed. We may also elect to notify you of changes or updates to this policy by additional means, such as pop-up or push notifications within the eGuru app or through email.

We may collect and process the following information about you:

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information you submit to us. We use strict internal procedures and technical security features to try to prevent unauthorized access, use or disclosure of your personal information. If you have any questions about the security of your personal information, you can contact us at

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to Illuminator Canada; any transmission is at your own risk.

If you sign up to receive promotional materials from us via email we will use the information you give us to provide the communications you requested.

If you inform us that you wish to cancel email promotional materials by emailing us at, we will remove you from our mailing

We use Google analytics and mobile analytics softwares to allow us to better understand the functionality of our mobile software on your device. This software may record information such as how often you engage with eGuru, the events that occur within eGuru, aggregated usage and performance data. We may link the information we store within the analytics software to any personal information you submit within the mobile application.

The reasons we collect this data include: to understand which parts of the app consumers are using or not using, to be able to understand level of engagement with the app (in order to see whether for example engagement with the app is associated with higher levels of reduction in emotional and mental health problems)and areas that require improvement or change. As a charity, we provide aggregated and anonymized data to report out to sponsors and/or donors.

All information you provide to us through eGuru is stored on secure servers located in Canada. In using eGuru, you acknowledge and agree that we may access and store your personal information in Canada for the purposes set out in this privacy policy and the Terms of Use. As a result, your personal information will be subject to the laws of Canada.

Where we have given you (or where you have chosen) a password which enables you to access eGuru, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and suggest that your change your password frequently. If you have enabled your device to access the app without entering a password, you are also responsible for ensuring your personal information is protected by not allowing others to use your device without your permission.

We use information held about you in the following ways:

We do not generally disclose your personal information. We do not provide your personal information to any third party without your specific consent, except as permitted by law. For example, we may disclose your personal information to third parties as follows:

If you have any questions or concerns about your personal information or privacy, you can contact us at